The UK property market Feb 2011

First time buyers should be made a protected species they are so rare. The Banks have tightened mortgage lending so much that the average loan to value ratio is now below 60%, completely stalling the property market.

Last year only 194,600 first time buyers managed to get a loan, which is about 30% of the level 10years ago and the latest figures for Dec 2010 show that the year on year decline is not only continuing, but is accelerating.

As we re-adjust to a new rental model of living, the rental market is becoming more competitive with a reported 4.4 tenants vying for each property that becomes available. Since house building has stopped and we were already short of sufficient dwellings, it looks like we have all the conditions for the next bubble.

Dihydrogen Monoxide should be banned!

Dihydrogen monoxide should be banned as a matter of urgency.

It is well known that this chemical is fatal when inhaled, contributes to the erosion of our natural landscape, may cause electrical failures, and has been found in the excised tumours of terminal cancer patients. And yet we find this dangerous substance in all major food groups and despite all this evidence, nothing is being done to protect us from this threat!

(An old joke – but I like it!)

Mobile Apps are history!

I have always wondered why businesses are so keen on mobile Apps.  They spend significant sums of money developing a bit of software that will only run on a single phone platform – iPhone, Android,  Symbian etc. and then each application has to be fine tuned for individual phone or iPads. It’s a nightmare.

Why not make a mini browser version of the application and run that on any Smart phone using the built in web browser.  After all that was the whole point of developing the html programming language in the first place, so as to make applications platform independent? Up until recently the techie response has always been that the phone apps run much quicker and more smoothly and the web versions are clunky.  This is certainly true, but I am not sure whether it has more to do with the fact that companies are prepared to provide far larger Budgets for brand new state of the art Apps, than they will provide for the provision of mini browser developments….

Now we have HTML5 rapidly becoming a new standard. The HTML5 standard is not yet finalised but the outstanding issues are mainly in areas around the handling of sound, video and data caching. It is very likely that this will get over all the technical differences that differentiate the browser performance from the App. And how common are HTML5 enabled browsers?  So far they includes the latest versions of IE9, Chrome, Firefox and Safari which means that most Smart phones are already compliant.

Writing an HTML5 version of your website for a mobile phone requires most of the same considerations as writing an App:

  • Design for a small screen and with easy data input
  • Enable the special controls available in each phone (GPS, touch screen controls etc)
  • Manage the data caching to cope with intermittent signals etc (not standard in all HTML5 implementations)
  • Manage the data communications with the master web server using Jason queries to keep data transfers efficient

But once it is done, it should work on most phones with only minor tweaks.

Let’s get back to delivering a greater degree of cross platform compatibility.

The parent habit

There was a lovely phrase in a Guardian article today, written by a single mother who brought up a son on her own.  When she first realised she was pregnant and on her own she says “I found it a huge relief to give up the habits of egotism ingrained for 3 decades, in favour of having someone to take care of”.  20 years later her son had to force her back into society when he left for University, and that is the natural order of things. But, it is also clear from the story that she would never have given her son the space to grow up, if he had not fought for it.

Such is the circle of life just as it should be!

Outlook search folders

I have been an Outlook user for many years and have got used to its idiosyncracies. As it has improved over that time I have even got to like it and certainly beome dependant on it as my most used app. But I have only just discovered ‘search folders’.

Search folders are a tool that enables you to search all your other folders and present threads of emails all in one place. It does not move the emails the way that some rules would, it merely organises the presentation. In my case, we have multiple projects with a partner company  and using this facility enables me to ‘see’ each project with that partner alone.

How to set it up

  • In Outlook go to the Mail folder.
  • Click on the down arrow next to the ‘New’ button on the tool bar.
  • choose the ‘New Search Folder’ on the drop down menu
  • Select ‘mail from and to specific people’.
  • Click on the ‘choose’ button
  • put the domain name in the box
  • click on ‘OK’ to save

It may take some time for Outlook to create the new folder..

The Irish Financial Crisis

One of the main lessons that economists claim we have learnt from the 1930 crash and the subsequent depression that lasted most of the decade (and arguably contributed to the war that followed), was that the beggar thy neighbour policy of competitive currency devaluations was a major cause and should never be repeated.

How is it that the Eurosceptics in their smug gloating over the problems of the Euro, have completely ignored (or are ignorant of) this lesson.  Just because England is not in a fixed currency regime with Europe, does not mean that the rest of the world will give us Carte Blanche to get out of our problems by making theirs worse.

Who can we trust in business?

I was recently sent the results of a survey by T-Mobile (see bottom of the post) which says that most people will turn to their spouse for advise rather than any professional advisor.

Personally I think this is an entirely rational response.

When I see Bank advertising that one should go to their Bank Manager for help with life’s problems, it makes me want to report them to the to the Advertising Standards body for being misleading.  We all know that the Bank Manager has a very clear agenda controlled by the Bank and it is carefully designed to benefit the Bank irrespective of the interests of the customer.

Most professionals can be identified by the way in which their terms and conditions carefully absolve them from any responsibility under any circumstances.

Anybody with any savings knows that the financial services industry has been great at delivering fantastical fees to itself, but very poor at delivering any benefit to savers.

If people now are very cautious about entering the shark infested waters where advise come with fees attached that the average person can never aspire too, that is probably to the good.

Research attributed to T-Mobile (I cannot vouch for this)

Small business owners are more likely to trust their spouses over accountants or bank managers to give open business advice, a new report has discovered.

The research found that over half of the UK’s small business bosses will turn to their husband, wife or partner at the first instance to receive honest and straight-talking business advice.

According to the national survey of 2,000 small company owners, 51% preferred to talk to their spouse or partner than accountants at 22%. Only 3% said they would prefer to approach trade bodies or other local businesses and a mere 2% said they would expect candid advice from their bank manager.

Martin Lyne, director of SME marketing at T-Mobile, who conducted the survey, said: “80% of the small businesses we polled stated they take advice from people who will give them the truth and will tell it to them straight. As a supplier, we need to take a straight talking approach, offering small business owners uncomplicated products and services that simply help them get on with what they do best. The last thing we want to do is waste their time.”

The survey also revealed that the trend was greatest in the north, with nearly six out of 10 small business owners in Liverpool and Newcastle (58%) turning to their wives and husbands over accountants. Furthermore, Londoners were the least trusting of bank managers, with only 1% turning to them for clear guidance.

Judi James, one of the UK’s leading behavioral experts, said: “This research from T-Mobile highlights how highly we value those who get to the point and give it to us straight when discussing business issues.

It’s understandable that we tend to turn to our partners for this honest and clear advice – they have the same goals as us and understand the complexities of the possible answers to our problems. Unlike other advisors, they have no hidden agenda and aren’t trying to impress us to secure a contract.”

JP Morgan Bank

Denaploy is very proud to have been appointed as one of only 3 companies in the UK, able to supply O&M manuals for JP Morgan across its entire property portfolio.

Posted in O&M

O and M manuals are digital

It always takes a long time for traditional systems to be replaced, but it is becoming increasingly clear that the default requirement for an O&M manual is that it works as a digital document as well as a paper file.

The advantages of the digital manual are:

  • Convenience:  A complete copy of a digital manual can be put on a simple CD or DVD, on a Flash drive on your key ring, or on a computer network.  This is so much easier to manage than carrying around many thick files of paper.
  • Digital files are always complete: Every FM knows the feeling of going to the manuals and finding that the specific drawing that they want is missing. Probably it was used previously and not refiled correctly, so now it is lost for ever! This cannot happen with the digital record because you are just printing a copy of what you need.
  • Easy to search: We have all used Google search to find information on the Internet and understand how liberating it is to be able to find information just by searching for key words. A properly produced digital manual is just that easy to search either through key words and/or through a consistent navigational structure.

O and M manuals are digital

The disadvantages of a digital manual:

  • There are still some people who are uncomfortable with working from a PC screen and that has been the greatest impediment to making all manuals digital.  This is why mostly the digital manuals has to be printed as well.
  • The digital manual uses the conventions that we have all become familiar with when using the internet ie you to link to files by clicking on specific words eg drawings or certificated or manufacturers literature.  These hyper links all have to be changed to Tab references in order to convert the digital manual to a paper version. But once the conversion is done, you have a pristine manual with a an index and page numbering system that works.
Posted in O&M

Converting paper manuals to digital

A little while ago we were asked by CBRE to convert some paper manuals to a digital format.  They were taking over a building and the outgoing tenant had literally thrown all the manuals (100s of files and drawings) into a big heap in the middle of the floor.

This was a slightly extreme example of a fairly common problem. They needed to be able to examine all the files and a lot of different people needed to have access.  The same issues arise for any purchaser trying to undertake a serious due diligence, or for a FM company wishing to provide a sensible quote on an unfamiliar building.

We have now developed a method of digitising and indexing all the information so it can be presented on a CD or DVD with a structured navigation that makes it easy to find what is there and understand what is missing. The typical cost is under £5k varying according to size and number of drawings.

The process is

  • Sort the paper files and remove duplicates
  • Scan all the paper and drawings building a basic index as you go
  • OCR convert the scans into digital documents
  • Construct a consistent navigation structure of file names and bookmarks
  • Build into a single application that enables the navigation structure to be reviewed easily.

Posted in O&M